Privacy Policy

1. Introduction

Swapila, LLC ("Company", "we", "us", or "our") operates Vendex, an analytics platform for Depop sellers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password (stored securely via Supabase Auth).

Depop Data

Through our browser extension, we collect data from your Depop selling hub including:

• Listing information (titles, descriptions, prices, images)
• Performance metrics (views, likes, sales status)
• Historical snapshots of this data over time

Payment Information

Payment processing is handled by Stripe. We do not store your credit card information on our servers. We receive limited information from Stripe such as the last four digits of your card and billing address.

Usage Data

We may collect information about how you access and use the Service, including your IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate the Service (e.g., Supabase for database, Stripe for payments, Vercel for hosting)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your personal information within 30 days, except as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your information
• Data portability
• Opting out of certain data processing

To exercise these rights, contact us at support@swapila.com.

8. Cookies and Tracking

We use cookies and similar technologies to maintain your session and remember your preferences. You can control cookies through your browser settings, but disabling them may affect Service functionality.

9. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Swapila, LLC
Email: support@swapila.com
82 Wendell Ave. STE 100
Pittsfield, MA 01201